Service and Support

Consulting Services To Unify Your Enterprise

MyPort’s consultants have in-depth knowledge about the technologies and services you require building your communication solutions. Our experts use proven solutions to assist with technology analysis, architecture and design, application development, testing, project management, delivery and installation of your solution.

Our consultants can help you evolve from your current telecom infrastructure to a new modular network, including the development of voice / media / data (media) servers and gateways.

We support a large range of cross-media communications, including premise PBX/ACD calls, public network calls, VOIP calls, email, Web chat, Web collaboration, and more. Our experts provide an array of services, including technical strategy, network design, call and media flow analysis, application development, testing, and site and remote implementations.

Voice Messaging Applications

Integrating Voice Messaging into your applications can translate into a secure and more efficient environment. These solutions can help you incorporate automatic speech recognition (ASR) and text-to-speech (TTS) capabilities into your solutions, creating speech-enabled solutions throughout your enterprise.

Converged Media Communications Server

With the convergence of voice and data application servers - these new server technologies are now referred to as the Media Communications Server, our consultants are experts at configuring these Media Communications Servers, designing and implementing applications that reside on those platforms. We specialize in both Commercial Premise equipment (CPE) and Application Solutions Provider (ASP) based platform installations, with expertise in designing and provisioning converged media communications resources as unified shared enterprise infrastructures.

Success

Developing new or enhancing existing communications applications often requires specialized skills from multiple engineering disciplines, often the type of expertise not readily available within a company. MyPort offers experienced resources to help you through the lifecycle — from planning and design through development and implementation.